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faq [2018/06/27 16:29]
heidi [Blank page from district system at IDS Home Page]
faq [2019/08/11 18:43] (current)
ids-shuhao
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 ===== Frequently Asked Questions ===== ===== Frequently Asked Questions =====
-==== Software requirements for using Mobilize ​technology ==== +==== Software requirements for using IDS technology ==== 
-**Q**: "What are the Minimum ​device and software ​requirement ​to participate in the Mobilize project?"+**Q**: "What are the minimum ​device and software ​requirements ​to use the IDS technology?"
  
 **A**: Please visit [[requirements|Requirements]] for this information. ​ **A**: Please visit [[requirements|Requirements]] for this information. ​
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 **Q**: Students have submitted surveys, but the student doesn'​t see their data on the web frontend. **Q**: Students have submitted surveys, but the student doesn'​t see their data on the web frontend.
  
-**A**: If a student happens ​not to see their response on the web frontend, it is likely that the response is in the '​upload queue' waiting to be uploaded. Have the student visit the upload queue and tap '​upload now'​. ​ Note: if a survey is located in the upload queue on a device or browser, it has NOT been uploaded yet, and therefore will not show up in the web frontend.+**A**: If a student happens to not see their response on the web frontend, it is likely that the response is in the '​upload queue' waiting to be uploaded. Have the student visit the upload queue and tap '​upload now'​. ​ Note: if a survey is located in the upload queue on a device or browser, it has NOT been uploaded yet, and therefore will not show up in the web frontend.
  
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 **Q**: Students could see the data on the Responses tab, but not the plots on the browsers. **Q**: Students could see the data on the Responses tab, but not the plots on the browsers.
  
-**A**: Please make sure that students change the state of their own responses from '​private'​ (the default state) to '​shared.'​ You as the teacher can also change those privacy states to '​shared'​ for your students. To do this, log on to [[https://ids.mobilizingcs.org/#​campaigns/​|the Campaigns Tool]], choose the "​Responses"​ tab, and click "Edit Responses"​ located on the top left corner of the page.   +**A**: Please make sure that students change the state of their own responses from '​private'​ (the default state) to '​shared.'​ You as the teacher can also change those privacy states to '​shared'​ for your students. To do this, log on to [[https://tools.idsucla.org/#​campaigns/​|the Campaigns Tool]], choose the "​Responses"​ tab, and click "Edit Responses"​ located on the top left corner of the page.   
  
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 **Q**: How do I install apps on my android or iOS device? **Q**: How do I install apps on my android or iOS device?
  
-**A**: Please take a look at these great tutorials provided by external parties for details on getting apps installed on your [[http://​www.wikihow.com/​Install-an-iPhone-Application|iOS]] or [[http://​www.howtogeek.com/​161366/​5-ways-to-install-android-apps-on-your-phone-or-tablet/​|Android]] device. ​ Once you've done that, you can follow the process specifically for our apps: [[https://itunes.apple.com/​us/​app/​mobilize-mwf/id601202066?​mt=8|iOS]], [[https://​play.google.com/​store/​apps/​details?​id=org.ohmage.mobilizingcs|Android]]. ​+**A**: Please take a look at these great tutorials provided by external parties for details on getting apps installed on your [[http://​www.wikihow.com/​Install-an-iPhone-Application|iOS]] or [[http://​www.howtogeek.com/​161366/​5-ways-to-install-android-apps-on-your-phone-or-tablet/​|Android]] device. ​ Once you've done that, you can follow the process specifically for our apps: [[https://apps.apple.com/​us/​app/​ids-ucla/id1422869521|iOS]], [[https://​play.google.com/​store/​apps/​details?​id=edu.ucla.oit.idsucla|Android]]. ​
  
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